Mon-Fri: 8am-5pm

Free Counselling with the Employee Assistance Program

Employee Assistance Programs are where employers provide counselling services for employees. As an EAP Provider, we are able to help employees deal with personal problems that may impact their work performance, health and wellbeing.

Employee Assistance

What is the Employee Assistance Program?

An Employee Counselling Session

Emotional and mental health is just as important at work as it is at home. The aim of the Employee Assistance Program (EAP) is to help provide preventive and proactive interventions of both work and personal problems that may adversely affect an employee’s performance and well-being.

EAP is designed to enhance the emotional, mental, and general psychological well-being of all employees and their family members. It provides the opportunity to identify and manage personal problems, so they don’t have an adverse effect on work performance.

The aim of employee counselling is prevention – by not allowing issues to go untreated during the early onset stage. Don’t wait until it’s too late!

Work Performance Issues

What types of issues may be addressed through Employee Assistance?

A Logan Employee Assistance Counsellor

Employee Assistance provides professional short-term counselling. Employee Assistance works with business and their employees with managing personal and/or work-related issues, which may affect their work performance or personal life.

Assistance can be provided for a variety of personal and/or work-related issues which may affect your work performance including:

  • interpersonal conflicts
  • relationships and family problems
  • emotional stress and depression
  • grief, bereavement, loss
  • financial and legal issues
  • drug and alcohol problems
  • gambling problems
  • life threatening/serious illness
  • career concerns
  • work environment problems
  • individual follow up of crisis response

EAP Questions and Answers

Are EAP services free?
Yes. The EAP service will provide a certain amount of free counselling sessions within a year, depending on the contract between Logan Counselling Services and the employer.
When can the Employee Assistance Program EAP be used?
EAP services can be used once an organisation has made an agreement with Logan Counselling Services.
What is included in an EAP program?
The EAP program includes a certain amount of free counselling sessions for employees. EAP services are negotiated between an organisation and Logan Counselling Services, so the terms of the agreement will differ between businesses.
How is the EAP program accessed?
Employee Assistance is voluntary at all times, is self-referral based and is free of charge for employees.

“This guy is an awesome counsellor!!! Very experienced and caring!”

– Facebook review

Contact us to apply for free counselling through the Employee Assistance Program. Call (07) 3801 2833.

By Booking an Appointment You Acknowledge your Agreement to this No Show Policy.


If this is your first time with us, please also complete our New Client Details form.


No Show and Cancellation Fee Policy


At Logan Counselling Services, we value your time and commitment to your well-being. In order to provide the best possible service to all our clients, we have implemented a No Show and Cancellation Fee Policy. Please take a moment to familiarise yourself with the details outlined below:

Booking and Confirmation: When scheduling an appointment, clients are required to provide valid credit card information. This information will be securely stored and will only be used to confirm and guarantee your appointment.

Cancellation Notice: We understand that unforeseen circumstances may arise, and we respect your need to reschedule or cancel appointments. However, we kindly request a minimum of 24 hours' notice for any cancellations or changes to your scheduled appointment.

Cancellation Fee: In the event of a late cancellation or a no-show, a fee of $55 will be charged to the credit card on file. This fee is necessary to cover the costs associated with the reserved time slot that could have been offered to another client.

If an appointment has been rescheduled more than 24 hours in advance, NO FEE is charged. However if an appointment is rescheduled more than twice, a fee will be charged for the next reschedule (eg if you were to reschedule for a third time).

If an emergency occurs within 24 hrs of your appointment please contact us directly and discuss your circumstances - we understand life doesn't always go to plan.

How Charges Are Processed: Your credit card will not be charged at the time of booking; it is securely stored for the sole purpose of enforcing our cancellation policy. Charges will only be processed if you fail to provide sufficient notice or if you do not attend your scheduled appointment.

Contact Us: If you anticipate any challenges in keeping your appointment or need to reschedule, please contact us as soon as possible. We appreciate your cooperation and understanding.

Thank you for choosing Logan Counseling Services. We look forward to supporting you on your journey to well-being.